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Partnership Agreement


Zen Hair Shop Affiliate Program Terms & Conditions

These terms and conditions is a legal agreement between Zen Hair Shop and you (“affiliate”). By signing up to be an affiliate in the Zen Hair Shop Affiliate Program (“program”) you agree to be bound by the following terms and conditions. Please ensure that you read them carefully before signing up.

Definitions:

Agreement – the contents of the contract between Zen Hair Shop and the Affiliate in respect to the Program
Program – The affiliate program as set out on the Site and is governed by this Agreement
Affiliate – Party who agrees to take part in the Program
Link – a HTML link provided to the Affiliate to link the Affiliate’s website to the Site
Site – www.zenhairshop.com website

1. The Agreement

1.1. An Affiliate must provide full legal name, valid address, e-mail address and any other information requested in order to create an Affiliate account.

1.2. An Affiliate must have a valid PayPal address to receive commission payments and include this on their profile during registration. If an affiliate does not have a PayPal address, they should provide either with a bank account number to receive their commission, or state that they wish to receive the commission through a money transfer service such as Western Union.

1.3. Zen Hair Shop reserves the right to update and change the Terms from time to time without notice.

1.4. Any modifications or changes to the Program shall be subject to these terms.

1.5. You may not use the Program for any illegal or unauthorized purpose.

Violation of these terms and conditions may result in suspension of your rights to be an Affiliate and result in lost commissions and/or removal from the Program.

2. Modification of Zen Hair Shop affiliate program terms and conditions

Zen Hair Shop reserves the right to modify or otherwise change the terms of the agreement at any time. In the case of any modifications of the terms and conditions in this agreement, it is up to the affiliate to stay updated on the terms of this agreement as Zen Hair Shop may change terms without notice from time to time. If the affiliate doesn’t accept any modification, the affiliates option is to end the agreement.

3. Affiliate account
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4. Legitimate methods of advertising

4.1. Affiliates are permitted to use links, discount codes, any related banners, or text advertisements provided by Zen Hair Shop Affiliate program.

4.2. Affiliates are not permitted to promote any non-affiliate program related materials, such as coupon codes provided in customer newsletters, codes provided to other affiliates, any promotional codes, or codes received from any source other than directly from the Zen Hair Shop affiliate program.

4.3. The promotion should include the offer, discount code, link provided by Zen Hair Shop affiliate program and expiration date.

4.4. Affiliates must remove invalid codes and banners.

4.5. Affiliate coupon codes and links are not to be promoted on third party websites such as coupon databases.

4.6. Affiliates are permitted to promote their coupon code and link on their personal social media platforms only and must not share this information on any Zen Hair Shop social pages. 

4.7. Please note it is strictly forbidden to use Zen Hair Shop’s trademark and your affiliate link on any paid advertising channels.

4.8. Any sales that have been generated through improper promotion, will result in loss of commission.

4.9. Affiliates may not advertise any other brand of hair extensions whilst enrolled in the Zen Hair Shop affiliate program. Should the affiliate wish to advertise another brand of hair extensions, the affiliate is responsible for ending the partnership with Zen Hair Shop by sending an e-mail. Should Zen Hair Shop find that the affiliate is promoting another brand of hair extensions during the Affiliate term with Zen Hair Shop without receiving prior notification by e-mail, this may result in suspension of your rights to be an Affiliate and result in lost commissions and/or removal from the Program.

4.10. Zen Hair Shop reserves the right to take legal action against Affiliate that commits fraud.

4.11. Affiliate codes will be changed on a frequent basis and affiliates will be contacted with their new code. All old codes must be removed and replaced with the new discount code. 

5. Copyrighted material

Affiliate is responsible for ensuring that product descriptions and images comply with all applicable copyright, trademark, data protection, any intellectual property right or any other applicable law. Zen Hair Shop will not be responsible if an affiliate uses another party’s copyrighted material in violation of law.

6. Payments

6.1. Affiliates receive a commission for sending authorized sales via links provided by Zen Hair Shop Affiliate Program. The customer must make a purchase by clicking the link on affiliate’s website within 30 days of the initial click-through.

6.2. The commission is based on product that is sold. Payments are made once an affiliate reaches minimum of $100 of commissions required for a payout.

6.3. Payout rates may be changed and they can be viewed by logging into affiliate’s account.

6.4 The commission structure does not apply to any of the following Zen Hair Products: Zen Hair tape-in remover spray, Trax (re-taping tabs for tape-in extensions), Zen Hair After care products; shampoo, conditioner, serum and mask, Hair Extension brush and other accessories, Hair appliances such as heat stylers. No commission payment will be provided for any orders including these products only. 

6.5. It is affiliates responsibility to determine if the payout for the link provided has been discontinued.

6.6. The commission is paid only on links that can be tracked and reported by Zen Hair Shop affiliate program systems. In order for systems to track the referral, the customer must have cookies enabled.

6.7. Refunded payments do not qualify for commission fee.

6.8 Payments may be revoked in the instance that a code is leaked on third party websites. It is the affiliate’s responsibility to ensure their code is not leaked. 

7. Zen Hair Shop Obligations

Zen Hair Shop agrees to undertake the following obligations:

7.1. Providing the affiliate with promotional material, such as links, coupon codes, banners and any other graphic materials.

7.2. Processing all orders for Zen Hair Shop products placed by following the affiliate’s link.

7.3. Tracking the amount of sales generated through the affiliate’s’ link and all social media content via tags and mentions.

7.4. Payment processing, cancellations, returns and other related customer service for Zen Hair Shop for the purpose of business.

7.5 Providing new sets of Zen Hair Shop Extensions to affiliates when the affiliat’es yearly commission exceeds $(X).

7.6 If affiliates change their hair color and no longer match their current set, it is the affiliate’s responsibility to reach out to the affiliate program manager for a new set. If you are not eligible for a new set, you are still responsible for following the monthly guidelines.

8. Affiliate Obligations

8.1 Affiliates are required to post on their social media platforms on a weekly basis one piece of unique, original content.

8.2 One piece of content can include the following items: IG feed posts, IGTV, Youtube Video (review, get ready with me glam/date night, hair tutorials), blog post (review, hair tutorial). Additional content may include IG stories (4+ frames).

8.3 Instagram content must tag @zenluxuryextensions.arabia on the photo and in the caption, and the hashtag #zenhairshop, in order for Zen Hair Shop to track all content created. YouTube and blog content must link back to the Zen Hair Shop website.

8.4 All content must be sent directly to the influencer manager at the end of the month for accounting purposes and re-sharing opportunities.

8.5 Affiliate must be following @zenluxuryextensions.arabia and @zenhairshop.

8.6 Failure to follow affiliate obligations may result in affiliate content being overlooked and potential removal from the program.

8.7 If affiliates are unable to complete content, they may contact the Zen Hair Shop affiliate manager for assistance and provide reasoning.

8.8 Affiliate removal will take place if affiliates fail to oblige with content requirements set forth in this agreement.

9. The License

9.1. Zen Hair Shop grants to the Affiliate a non-exclusive, non-transferable, revocable right to access Zen Hair Shop site though the link in accordance with the terms of this agreement and in connection with the promotional materials provided and authorized by Zen Hair Shop.

9.2 Zen Hair Shop can use content created on social media platforms, website, ads. Influencer will always be credited.

9.3. Affiliates cannot modify or change any materials provided by Zen Hair Shop in any way.

9.4. Both parties agrees not to use other’s materials in any manner that is misleading, disparaging or in any way portrays the party in a negative light.

9.5. Any inappropriate use of the promotional material may be cause for immediate termination of the agreement.

10. Liability

Zen Hair Shop will not be liable to the Affiliate for the defects in the service, interruptions in the accessibility to the service, loss of data on the information handling system or viruses, loss of profits, loss caused by any third party deleting, removing, deactivating or tampering with the Affiliate tracking service or other consequential loss of whether arising from neglect or breach of contract.

11. Termination

The term of the agreement starts upon Zen Hair Shop affiliate program acceptance of affiliate’s application and can be terminated by either party. Affiliation can be ended with or without cause at any time, by giving the other party notice of termination in the form of e-mail. Upon the termination of the agreement, the affiliate will remove all links to Zen Hair Shop website, as well as all banners and graphic images provided under the Program. 

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