Privacy policy

Zen Hair Shop Privacy Policies

Our statement of Privacy Policy is designed to inform you about our procedures regarding the collection, use and disclosure of information that you provide us when you visit or make a purchase on the Zen Hair website zenhairshop. Each time you access and use our website or provide us with information, you are accepting to the practices described in this privacy policy.

The website Policies and Term & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

What information do we collect?
When using our website to place an order, you will be asked to provide us with information (“Personal Information”)  such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment method and related information
  • Age
  • Gender

If you purchase Zen Hair product, your billing and credit card information will be collected and used to complete the purchase transaction.

All credit/debit cards and personally identifiable information will not be stored, shared, rented or leased to any third parties.

We do not collect any personal information unless you willingly provide it to us. By providing us with these information, you are in consent about collecting, storing and processing these information by us in accordance with the terms of our privacy policy.

You are asked for personal information when you:

  • Create an account
  • Sign up for offers and promo codes
  • Subscribe to our newsletter
  • Place an order; we will ask for your credit card or other payment information

How do we use your personal information?
We collect and use your personal information to operate and provide you with the services you have request it. We may use your information to maintain and improve our services in order to, for example:

  • Notify you about new product or service that we think might be of interest to you
  • Send promotional emails
  • Notify you about special offers
  • Provide customer support
  • Future market research purposes.

Do we disclose any Information to outside parties?
We do not sell, rent, lease or trade your personal information with outside parties. This, however, does not include trusted parties who for example, help us in operating our website, conducting our business, help perform statistical analysis, and arrange deliveries. These third parties are required to keep your information confidential and are prohibited from using them except for providing these services to us.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety. However, non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How do we protect your information?
We secure your personal information from unauthorized uses, access, or disclosure through the use of a secure server. All sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

What are Cookies and how do we use them?
Cookies is a text files that is placed on your hard disk by a site or its service provider through your Web browser (if you allow), and this enables the site or service provider to recognize your browser and capture and remember certain information. We use “cookies” to help improve and personalize your online experience and helps us understand your behavior on our website. It helps us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Changes to our privacy policy
We reserve the right to change our privacy policy from time to time, and will post these changes on this page. We recommend that you check our privacy policy regularly to ensure that you have read the most recent version.

Got comments or questions?
We welcome your comments and questions regarding this statement.

Please refer to the Contact Us section.