Terms of service

Zen Hair Shop Terms & Conditions

Welcome to Zen Hair Shop. We advise our first time visitors to read the following terms carefully before using this site.

This website is owned and operated by zenhairshop.com By using our website, you understand and agree to accept to the following terms and conditions.

In the context of this website, “we”, “our” and “us” means zenhairshop and “you” and “your” means you, the user or customer of this website. If you do not agree with these terms of use, please do not use this site.

Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

Please review our Privacy Policy, which also governs your use of Zen Hair Shop services, to understand our practices.

Copyright, Trademarks and Content
All content included on or made available on our website, including but not limited to text, graphics, logos, images, videos, or code is protected by copyright and trademark and is the property of zenhairshop.com and is protected by International copyright laws. You may not post, distribute, modification, display, transmit or reproduce any of the copyrighted material on this website without obtaining a prior written consent from us.

Your Account
You are by default responsible for maintaining the confidentiality of your account and password, activities that occur under your account, and restricting access to your computer when using any of the Zen Hair Shop services.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection.

We accept payments online using Visa and MasterCard credit/debit, PayPal and AmericanExpress.

Changes to price and product
We reserve the right to make changes to the products, content and the prices listed on our website, at any time without notice.

We do our best to ensure that the description of our products and services are as accurate as possible. Some typographical errors, as well as misinterpretations may occur, and we reserve the right to correct them as they are identified without holding Zen Hair shop accountable for such errors.

Price, colour, availability
All prices of our products include shipping costs as well as tax of the country of origin of our product.

  • You can use one promo code or a discount code per order.
  • Colours of our products are shown in the most accurate way possible. We cannot guarantee an accurate display of the colours on your monitor.
  • Once you have confirmed your purchase, you will receive an email from us within 24-48 hours informing you about the availability of the colour you have chosen for the purchased item. If the colour is unavailable, we will inform you and you will get a refund of the same amount.

Shipping and Delivery

  • Free Shipping for orders above 100$ , Any orders less than 100$ will be subjected to a shipping fees .
  • All Prices on the website include tax of country of origin .
  • We will provide you with a tracking number by sending you an email once your package leaves our fulfillment center and is on route to you with the shipping company.
  • Zenhairshop.com will not deal or provide any services or products to any of the OFAC (Office of Foreign Assets Control) sanctions countries.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Delivery time
Your items will be delivered to you within 7-21 days of confirming your purchase.

Taxes and Customs
You may be subjected to the tax, duties or customs (if any) of your country when your package arrives, and as they differ from country to country we advise you to contact the custom agency officials to find out further information about this. These charges are not covered by Zen Hair shop.

Refund & Return Policies
We do not refund or exchange products you have purchased once the
product is delivered to you, as they are considered hygienic products.

Refunds are done under the following circumstance:

  1. Refunds are only done when orders are fulfilled incorrectly, or they were not delivered under extreme and unusual circumstances and in case of natural disasters and global epidemics. If these conditions are applicable, refunds will be done only through the Original Mode of Payment of the customer.

Contact Us
If you require assistance or have any questions you can contact us:

Phone Number: +966115107044

Email address: info@zenhairshop.com