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You can easily choose the right shade by sending a clear photo of your hair in natural daylight to our expert team.

We’ll help you match the closest color to your natural hair—no dye or changes needed.

The service is completely free and fast.

Picking the right shade is the first step to a natural, invisible look.

Our Zen Hair experts are always ready to help you match your color—for free—through a fast consultation.

We also provide real photos and detailed videos of each shade so you can order with confidence.

Yes, you can easily pay in installments with Tabby or Tamara, with no interest or extra fees. Just choose "Pay in Installments" at checkout, and the total will be split into easy payments based on your preferred option.

Since hair extensions are considered personal care products, Zen Hair does not offer returns or exchanges after the order is received.

However, refunds are possible in specific cases such as:

• Receiving the wrong product
• Delivery failure due to force majeure or natural disasters
• Failure to receive the order for personal reasons

Note: If an order is refused upon delivery, shipping fees, customs duties, and any related return costs will be deducted from the refunded amount.

Before any order is shipped, a Zen Hair specialist will contact you to help confirm the best color, length, and type for your needs.

If you want to make changes at this stage, we’ll update your order with ease.

If the change results in a price difference (higher or lower), the amount will be either charged or refunded immediately—no delays or complications because your comfort and trust are our top priority.

Zen Hair offers two shipping options:

• Free standard shipping on all orders over 220 SAR (or equivalent). Delivery takes 3 to 5 business days.
• Express shipping available for 30 SAR (or equivalent), with delivery in 1 to 2 business days.

All orders are shipped from our local warehouses to ensure fast and reliable delivery.

Not at all — Zen Hair extensions are made from 100% real human hair with balanced thickness and a soft texture that blends perfectly with your natural hair.

The top is thin and designed to stay invisible, even up close or under direct light.

The result? A completely natural look that no one will notice—not even those closest to you.

Not at all. Zen Hair extensions are designed to be lightweight and evenly distributed, with no pulling or pressure on your scalp.

Whether you choose a temporary or permanent type, every design is tested to ensure all-day comfort without damaging your natural hair or scalp.

Whether you're a beginner or a pro, Zen Hair makes the installation process easy and comfortable.

Temporary extensions like 9-piece clip-ins, ponytail extensions, halo, wigs, and hair toppers can be applied at home in minutes, with step-by-step video guides to help you.

For permanent types like tape-ins, nano, and keratin extensions, we provide all the essentials—including medical-grade adhesive, removers, and maintenance tools—for a professional and safe application by a specialist.

Zen Hair provides a diverse range of natural hair extensions available in over 25 colors. If you're having difficulty choosing the ideal shade for your hair, we recommend contacting us for a free online consultation with our hair expert. This ensures that you pick a color that seamlessly matches your hair.

Yes, Zen Hair extensions are made from 100% real human hair, so you can straighten, curl, or style them just like your natural hair.

Just make sure to use a heat protectant spray to keep the hair smooth and shiny for as long as possible.

The lifespan of hair extensions depends on the type and how well you care for them.

Temporary extensions like clip-ins, ponytails, halos, and wigs can last a year or more and are reusable with proper care.

Permanent options like tape-ins, nano, or keratin extensions stay in place for 6 to 8 weeks, and can be reinstalled using Zen Hair’s maintenance products.

High-quality extensions mean a long-lasting look and a smart beauty investment.